 |
| Quality Assurance Plan |
|
| TQM Total Quality Management |
| Quality assurance requirements |
| Review team |
| | | | PROJECT CONSULT works to the following guidelines:
| | |
|
| | | | | |  | | “Grundsätze der Berufsausübung der Unternehmensberater“ BDU Bundesverband Deutscher Unternehmensberater e.V.
| | |
|
| | | | | | | | “Projektmanagement” der GPM Gesellschaft für Projektmanagement / IPMA International Project Management Association
| | |
|
| | | | | | | | “TQM Total Quality Management” per ISO 8402
| | |
|
| | | | We are not ISO 9000 ff. certified, as this certification is not suitable for consulting and quality assurance.
| | |
|
 |
|
| TQM Total Quality Management |
| | | | TQM is considered the farthest-reaching quality standard applicable to an enterprise. PROJECT CONSULT works to these guidelines.
| | |
|
|
| | | | | | | | Consideration of the client’s strategic orientation based on his core values and goals
| | |
|
| | | | | | | | Open for new perspectives – quality as the overriding objective
| | |
|
| | | | | | | | Process and result orientation
| | |
|
| | | | | | | | Quality assurance (preventative, ongoing, improving, final)
| | |
|
| | | | | | | | Ongoing improvement at all levels
| | |
|
| | | | | | | | Executive management commitment (setting example)
| | |
|
| | | | | | | | Leadership development (skill development)
| | |
|
| | | | | | | | Employee development (uncovering and activating skills)
| | |
|
| | | | | | | | Benchmarking – learning from others
| | |
|
| | | | The “mixed team” concept plays a major role in the PROJECT CONSULT consulting philosophy and is the basis for all projects. The “mixed team” includes the pertinent client staff, PROJECT CONSULT subcontractors and PROJECT CONSULT free-lance consultants working towards the following:
| | |
|
| | | | | | | | Combining different skills to the benefit of the client
| | |
|
| | | | | | | | Backup (in case of absence) by at least 2 people in any project
| | |
|
|
|
| | | | | | | | Support of specialists through other employees
| | |
|
| | | | | | | | Specialisation for specific areas
| | |
|
| | | | | | | | Use of specialists in several projects at once
| | |
|
| | | | | | | | No “lone wolves” with attendant risks
| | |
|
| | | | | | | | Integration of employees and contract freelancers
| | |
|
| | | | | | | | Improved co-operation through shifting team make-up
| | |
|
| | | | | | | | Better and more even use of resources
| | |
|
|
| | | | | | | | Greater security in project work
| | |
|
| | | | | | | | Review by experienced consultants
| | |
|
|
|
| Quality assurance requirements |
| | | | | | | | Creation of quality awareness by employees
| | |
|
| | | | | | | | Usability and ROI of results
| | |
|
|
| | | | | | | | Reduction of project risks
| | |
|
| | | | | | | | Multi-level project and central quality assurance at PROJECT CONSULT ensures currentness, completeness and usability
| | |
|
| | | | | | | | Quality responsibility by project leaders
| | |
|
| | | | | | | | Manufacturer-neutral / Impartial
| | |
|
|
| | | | | | | | Based on detailed market and product knowledge
| | |
|
| | | | | | | | From experience gained in numerous projects within DRT (Document Related Technologies)
| | |
|
| | | | | | | | Observance of established norms and standards
| | |
|
| | | | | | | | Use of established systematics
| | |
|
| | | | | | | | Committed, co-operative teams
| | |
|
| | | | | | | | Individual problem and solution approach
| | |
|
| | | | | | | | Exclusively in the interests of the client
| | |
|
| | | | | | | | Differentiation of qualified senior consultants / consultants / junior consultants
| | |
|
|
|
| Review team |
| | | | | | | | Forming a review team of project managers of the client and PROJECT CONSULT. The team regularly controls the project status and results, evaluates and reports them to superiors for review
| | |
|
|
| Legal |
|
|
|
 |
Seitentitel: Company/Quality, Zitierung: http://www.PROJECT-CONSULT.net/portal.asp?UR=64
Zuletzt aktualisiert am: 3.1.2002
|
CopyRight © 1992-2010 PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH
Germany, 20251 Hamburg, Breitenfelder Str. 17, Tel.: +49-40-46076220, E-Mail, Legal notice
Optimized for MS Explorer 5.x, 6.x, 1024x768 Pixel, Cookies(on), JavaScript(on) |
